Privacy Policy

1. Introduction

Career Launch Services, operated by Gyre Holdings LLC ("we", "us", or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Information you provide:

• Account information (name, email address, password)
• Profile data (career interests, education, skills)
• Content you create (resumes, cover letters, interview responses)
• Job and internship save/bookmark preferences
• Payment information (processed securely by Stripe; we do not store card numbers)

Information collected automatically:

• Usage data (pages visited, features used, time spent)
• Device information (browser type, operating system)
• IP address and approximate location

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Personalize your experience and AI coaching recommendations
• Process payments and manage subscriptions
• Send service-related communications (account updates, security alerts)
• Improve the Service through usage analytics
• Respond to support requests

4. AI Processing

Our Service uses artificial intelligence to provide career coaching, resume feedback, and interview practice. Your inputs (text, resume content, interview responses) may be processed by AI models to generate personalized advice. We do not use your personal content to train AI models. AI-generated responses are not stored beyond your current session unless you explicitly save them.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Stripe — for payment processing (subject to Stripe's privacy policy)
• Service providers — who assist in operating the platform, under strict confidentiality agreements
• Legal authorities — when required by law or to protect our rights

6. Data Security

We implement appropriate security measures to protect your information, including:

• HTTPS encryption for all data in transit
• Hashed passwords (never stored in plain text)
• HTTP-only cookies for authentication tokens
• Restricted file permissions on stored data

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days. Anonymized usage data may be retained for analytics purposes.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data in a portable format
• Opt out of non-essential communications

To exercise any of these rights, contact us at support@careerlaunchservices.com.

9. Cookies

We use essential cookies for authentication (JWT session tokens stored in HTTP-only cookies). We do not use third-party tracking cookies or advertising cookies.

10. Children's Privacy

The Service is intended for users who are at least 18 years old or college-aged. We do not knowingly collect information from children under 13. If we learn that we have collected data from a child under 13, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on the Service with a revised effective date.

12. Contact

For questions about this Privacy Policy, contact us at:
Gyre Holdings LLC
Email: support@careerlaunchservices.com